Shipping and returns

Shipping:
Free shipping within the Netherlands on orders over € 75. Orders within the Netherlands are shipped with PostNL.

Free shipping within Europe from € 135, -. Orders in Europe are shipped with DPD or DHL
We ship to most places worldwide.

Outside Europe, orders are shipped with PostNL, DHL and Fedex depending on the location and weight.
Shipping costs are automatically calculated based on the address, if your location is not listed, please contact us. If we find more competitive shipping costs, we will credit the difference.

Items shipped from the EU, may be subject to taxes, customs duties and possibly additional charges imposed by the destination country. The payment of these costs are for the buyer and not for Recht en Averecht.

Processing your order
Orders will be shipped from Tuesday through Friday. We try to ship orders within 2-3 days of receiving payment.

In the unfortunate event that we do not have all items in stock, we will try to contact you as soon as possible (by phone or e-mail) to find a suitable solution.

Please note that items ordered with a pre-order will not be shipped until the entire order is completed and ready to ship. If you want to receive the other items immediately, please place 2 separate orders.
Track en Trace
We ship all items with track & trace as standard. Your track & trace code will be sent directly to you by our shipping company which can sometimes take up to 12-24 hours after it is delivered.

Check your spam filter if you have not received the email, or check the track and trace yourself on our website.

Delivery time
Although we try to deliver your order to you as quickly as possible, delivery times outside the Netherlands may vary. For a full list of international average delivery times, please refer to this PostNL document.

Return:
You can return your purchased items within 14 days of receipt, with the exception of items made / painted on your request or specially ordered from a supplier for you. Sale items are excluded from the return option.

If you wish to return items, you must contact us before returning them. All items must be returned in perfect condition. We will fully refund the amount of the returned items and if we have shipped incorrect items to you or shipped damaged or defective goods, we will also refund the shipping costs for your order.

We do not reimburse shipping costs for returned orders if you have changed your mind or decided you don’t want the items you ordered. The shipping costs incurred by you will only be refunded under the following circumstances:

• We have sent you wrong items
• We have shipped defective or damaged goods to you

Generale voorwaarden